[rt-users] Adding it as a 'Requestor' would create a mail loop

Papp Tamas tompos at martos.bme.hu
Sun Sep 16 16:02:44 EDT 2012


hi All,

[I already sent this email one time, but I guess it didn't arrived.]

Please cc my address as I'm not an active user of the list.

I upgraded an RT system from v3.6 (Ubuntu 10.04) to 4.0.6 (Ubuntu 12.04).

Admin user can create ticket, but normal user receives this error message:

user at domain.com is an address RT receives mail at. Adding it as a 
'Requestor' would create a mail loop

The correspond address is of course something else:

Set($CorrespondAddress , 'rt at domain.com');
Set($CommentAddress , 'rt-comment at domain.com');


I really don't see, what the reason is.

Thanks in advance,
tamas



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