[rt-users] Admin changing user passwords.

[Chris O'Kelly]

Hi,

What version of RT are you using? For us it requires that root enters their own password to change a user password (4.07).

Regards


Regards

Chris O'Kelly
Web Administrator

Minecorp Australia
P: 07 3723 1000
M: 0450 586 190


Minecorp Australia
37 Murdoch Circuit
Acacia Ridge QLD 4110
www.minecorp.com.au
Sent Via a Mobile Device.


-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Robert Taylor
Sent: Monday, 17 September 2012 9:01 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Admin changing user passwords.

Hi everyone.

I logged in as admin and looked at the user list in order to change a
users password.

The strange thing is that the admin page requires the admin to know
the users current password in order to reset it.

Is there a way for an admin to reset the pass without knowing the
original user pass?

Thanks.

Robert

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