[rt-users] Merging Tickets: do all requestors see everyone elses emails address?
Kevin Falcone
falcone at bestpractical.com
Mon Sep 24 12:50:08 EDT 2012
On Mon, Sep 24, 2012 at 04:55:09PM +0100, Mister Guru wrote:
> I was wondering, when you merge tickets into one, and they are from different requestors, are
> those requestors then made aware of all the other requestors when they get emailed?
> I'm currently acquainting myself more with RT, as I've done a few installs now, and I've been
> reading up on the features, and that one caught my eye.
Since RT notifies all Requestors as one email (with a list in To:), yes.
-kevin
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