[rt-users] Command By Mail broken in 4.0.7

Tom Robinson tom.robinson at motec.com.au
Fri Sep 28 03:04:59 EDT 2012


Hi,

Since upgrading from RT 3.8.8 to 4.0.7 Command By Mail has broken.

Is there something basic I'm missing like 'this doesn't work on 4.0.7' or 'Command by mail is now
built-in'?

RT-Extension-CommandByMail-0.10

As I have multiple instances I have compiled and installed like so:

# RTHOME=/usr/local/rt4 perl Makefile.PL
Cannot determine perl version info from lib/RT/Extension/CommandByMail.pm
Using RT configuration from /usr/local/rt4/lib/RT.pm:
./lib   => /usr/local/rt4/local/plugins/RT-Extension-CommandByMail/lib
*** Module::AutoInstall version 1.03
*** Checking for Perl dependencies...
[Core Features]
- Test::More         ...loaded. (0.98)
- IPC::Open2         ...loaded. (1.02)
- UNIVERSAL::require ...loaded. (0.13)
- MIME::Entity       ...loaded. (5.428 >= 5.420)
*** Module::AutoInstall configuration finished.
Open input '/usr/src/RT-Extension-CommandByMail-0.10/xt/utils.pl' file for substitution
Open output '/usr/src/RT-Extension-CommandByMail-0.10/xt/utils.pl' file for substitution
Checking if your kit is complete...
Looks good
Writing Makefile for RT::Extension::CommandByMail

# make
cp lib/RT/Extension/CommandByMail.pm blib/lib/RT/Extension/CommandByMail.pm
cp lib/RT/Interface/Email/Filter/TakeAction.pm blib/lib/RT/Interface/Email/Filter/TakeAction.pm
Manifying blib/man3/RT::Extension::CommandByMail.3pm
Manifying blib/man3/RT::Interface::Email::Filter::TakeAction.3pm

# make install
Installing /usr/local/rt4/local/plugins/RT-Extension-CommandByMail/lib/RT/Extension/CommandByMail.pm
Installing
/usr/local/rt4/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm
Appending installation info to /usr/local/rt4/local/plugins/RT-Extension-CommandByMail/lib/perllocal.pod

# find /usr/local/rt4/local/plugins/RT-Extension-CommandByMail/
/usr/local/rt4/local/plugins/RT-Extension-CommandByMail/
/usr/local/rt4/local/plugins/RT-Extension-CommandByMail/lib
/usr/local/rt4/local/plugins/RT-Extension-CommandByMail/lib/perllocal.pod
/usr/local/rt4/local/plugins/RT-Extension-CommandByMail/lib/RT
/usr/local/rt4/local/plugins/RT-Extension-CommandByMail/lib/RT/Extension
/usr/local/rt4/local/plugins/RT-Extension-CommandByMail/lib/RT/Extension/CommandByMail.pm
/usr/local/rt4/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface
/usr/local/rt4/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email
/usr/local/rt4/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter
/usr/local/rt4/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm

I have restarted Apache.

In my RT_SiteConfig.pm I have:

Set( @Plugins, ( qw(
                        RT::Extension::CommandByMail
                        RT::Extension::JSGantt
                        RT::Authen::ExternalAuth
                        RTx::Calendar
                )
        )
);

# Command By Mail
@MailPlugins = qw( Auth::MailFrom Filter::TakeAction );
#Set( $CommandByMailGroup, group_id );

Any clues would be appreciated.

Regards,
Tom

-- 

Tom Robinson
System Administrator

MoTeC Pty Ltd

121 Merrindale Drive
Croydon South
3136 Victoria
Australia

T: +61 3 9761 5050
F: +61 3 9761 5051   
E: tom.robinson at motec.com.au


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