[rt-users] RT4 and ITIL

Lisa Tomalty ltomalty at uwaterloo.ca
Tue Apr 2 11:35:46 EDT 2013

HI all

If you have used RT4 with ITIL service operations processes (and/or other ITIL processes such as change management), can you send me an email to discuss?

Thanks everyone!

Lisa :)

Lisa Tomalty
Information Systems & Technology/Arts Computing Office

MC 2052/PAS 2023
University of Waterloo
Waterloo, Ontario, Canada
(519) 888-4567 X35873
ltomalty at uwaterloo.ca<mailto:ltomalty at uwaterloo.ca>

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