[rt-users] Why RT?

Mark Goodge mark at good-stuff.co.uk
Thu Apr 4 06:23:30 EDT 2013

As part of a report I'm putting together for our management, I'd 
appreciate comments from other RT users as to why you chose RT over 
other ticketing systems. In particular, I'm interested to know what 
features/benefits RT provides you as compared with other open source 
ticketing systems such as osTicket and OTRS.

All comments gratefully received!



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