[rt-users] RT4 and ITIL

Darin Perusich darin at darins.net
Thu Apr 4 16:32:50 EDT 2013

On Thu, Apr 4, 2013 at 4:11 PM, Thomas Sibley <trs at bestpractical.com> wrote:
> On 04/04/2013 02:29 AM, Bart wrote:
>> Asset management on it's own is something that we do in a different
>> system. However, I've been told that RT will come with a feature called
>> "Assets" with version 4.2. Which looks a little like the Articles
>> feature a.t.m. This could mean that you could do some asset management
>> within RT using that version. Not sure how extensive it will be, we're
>> waiting for the first RC for version 4.2 since we'd love to have this in
>> RT as well.
> To clarify a little: the assets feature you've heard about is being
> developed as an RT extension targeted at 4.2.  (It won't work with 4.0.)
>  It won't be included in the 4.2 releases themselves, so you'll need to
> wait for an assets RC and *then* run it against either git master or the
> latest 4.2 RC that exists at the time.

Will this assets extension be a replacement for AssetTracker extension?

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