[rt-users] Jabber Support or IRC

[Thomas Misilo]

> 
> > I was wondering if it is possible to have RT when a new ticket is
> > created, to have it send an alert to a specific jabber (XMPP) user or
> > to an IRC channel?
> 
> I think I'd look at irker, if you didn't already know it existed.
> 
> Cheers,
> -- jra

Thanks, I will look into that. Can RT4 send out JSON when a ticket is created?