[rt-users] Help with RT

Sergio Mesquita sergio.mesquitaa at gmail.com
Fri Apr 5 13:54:29 EDT 2013


Hi Paul!

I make those changes, but without any sucess.
Stil have this message.

You're almost there!You haven't yet configured your webserver to run RT.
You appear to have installed RT's web interface correctly, but haven't yet
configured your web server to "run" the RT server which powers the web
interface. The next step is to edit your webserver's configuration file to
instruct it to use RT's *mod_perl* or *FastCGI* handler. If you need
commercial support, please contact us at sales at bestpractical.com.


2013/4/5 Paul Tomblin <ptomblin at xcski.com>

> In your rt.conf, change the "Alias" and "ScriptAlias" lines to
>         Alias  /NoAuth/images /usr/local/rt/share/html/NoAuth/images/
>         ScriptAlias / /usr/local/rt/sbin/rt-server.fcgi/
>
> I don't believe any other changes are required.  Restart Apache.
>
>
>
> On Fri, Apr 5, 2013 at 1:11 PM, Sergio Mesquita <
> sergio.mesquitaa at gmail.com> wrote:
>
>> Helo Paul!
>>
>> Just upload the two files.
>> Httpd.conf and Rt.conf
>>
>> Thanks for your help
>>
>>
>> 2013/4/5 Paul Tomblin <ptomblin at xcski.com>
>>
>>> Show us your apache config for this site.
>>>
>>>
>>> On Friday, April 5, 2013, Sergio Mesquita wrote:
>>>
>>>> Hello All!
>>>>
>>>> Need your help, to make one change.
>>>> I have my RT working using this access http://IP/rt.
>>>> How can I change apahce settings so this works on http://IP.
>>>>
>>>> I try a lot f settings, but witouht any sucess.
>>>>
>>>> --
>>>> Cumprimentos/Mit freundlichen Gruss/Best Regards
>>>>
>>>> Sergio Mesquita
>>>> Phone:
>>>> e-mail:sergio.mesquitaa at gmail.com
>>>> www.gmail.com
>>>> ------------------------------------------------------------------------------
>>>>
>>>>
>>>
>>>
>>> --
>>> http://www.linkedin.com/in/paultomblin
>>> http://careers.stackoverflow.com/ptomblin
>>>
>>>
>>
>>
>> --
>> Cumprimentos/Mit freundlichen Gruss/Best Regards
>>
>> Sergio Mesquita
>> Phone:
>> e-mail:sergio.mesquitaa at gmail.com
>> www.gmail.com
>> ------------------------------------------------------------------------------
>>
>>
>
>
>
> --
> http://www.linkedin.com/in/paultomblin
> http://careers.stackoverflow.com/ptomblin
>



-- 
Cumprimentos/Mit freundlichen Gruss/Best Regards

Sergio Mesquita
Phone:
e-mail:sergio.mesquitaa at gmail.com
www.gmail.com
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