[rt-users] enforce the use of portlets on RT at a glance view

Ruslan Zakirov ruz at bestpractical.com
Fri Apr 5 17:14:07 EDT 2013

So far is the only way is to do daily/weekly checks with a script and
re-add the search back in case a user deleted it from his "at glance" page.

On Fri, Apr 5, 2013 at 6:01 PM, bluzz <bluzz at yopmail.com> wrote:

> Hello everyone
> I have been looking around but couldn't find a way to do what I want.
> Basically, I would like to create a saved search and save it into the "RT
> sytem's search" and then add it into a portlet and stick that portlet to
> some users' RT at a glance view.
> I know how to do all that, but the thing is the users can ditch the portlet
> if they want to when they edit their RT at a glance page. I would like to
> know if there is a way to revoke them that right so they can't touch the
> portlet. However, I want to be a bit flexible and still leave them the
> right
> to add/modify their own searches and display their own RT at a glance view
> the way they like.
> is that possible ?
> Thanks very much ! :)
> --
> View this message in context:
> http://requesttracker.8502.n7.nabble.com/enforce-the-use-of-portlets-on-RT-at-a-glance-view-tp53332.html
> Sent from the Request Tracker - User mailing list archive at Nabble.com.

Best regards, Ruslan.
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