[rt-users] Script to Squelch Queue AdminCc's on Ticket Creation

[John Kelsh]

Alternately, is there any other way to stop a subset of the new ticket 
notifications being sent to Queue AdminCc's?

Thanks,

On 11/04/13 12:45 AM, John Kelsh wrote:
> Hi All,
>
> I've setup the following scrip to squelch Queue AdminCc's where the
> requestor matches a pattern. The scrip seems to be functioning correctly
> yet correspondence is still being sent to Queue AdminCc's.
>
> Is anyone able to shed some light on where I'm going wrong here.
>
> Thanks,
>
>
> my $requestor = $self->TicketObj->RequestorAddresses;
> my $pattern = 'somepattern';
>
> if ( $requestor =~ m/$pattern/ ) {
>      $RT::Logger->info( 'Requestor Address: '.$requestor.' matches
> regex: '.$pattern.' squelching output to AdminCc\'s' );
>      my @admincc = split( ', ',
> $self->TicketObj->QueueObj->AdminCcAddresses );
>
>      foreach ( @admincc ) {
>          $self->TicketObj->SquelchMailTo( $_ );
>          $RT::Logger->info( 'Squelched email to: '.$_ );
>      }
> }
>
> return 1;