[rt-users] Problem setting up RT database

Kevin Falcone falcone at bestpractical.com
Tue Apr 16 14:39:22 EDT 2013

On Mon, Apr 15, 2013 at 09:48:42AM -0400, Jessica Reuter wrote:
>    I can't click on that link when it pops up (although since I was using a terminal I didn't
>    realize it was a link to begin with), 

It's a URL - just copy and paste it into a browser if your terminal
doesn't make them clicky.

>    and using make initialize-database tells me it can't
>    connect, access denied for user root.

Did you type your password correctly?
Does the root user have access to the database server?
What's in the logs for the database server?

There are so many things to check.

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