[rt-users] RT 4.0.11 - Article quicksearch

Nikolas Chrysandreas n.chrysandreas at albourne.com
Thu Apr 18 05:06:23 EDT 2013

Hi Kevin,

Thanks for your reply.
I've found the problem.
I missed the step of clearing the mason data after the upgrade.
As I'm using a freeBSD system the mason data is not in the usual place as the Documentation mentions (/opt/rt4/var/mason_data/obj/)
rather it was under /var/run/rt40/mason_data/obj
Once I cleared that I could then see the Search transform to  Article Search! 

Thanks again


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