[rt-users] Trying to retrive the Queue Description.

Bryon Baker bbaker at copesan.com
Mon Aug 12 17:08:38 EDT 2013

Can someone help?

I am trying to retrieve the description on a queue given the name from a ticket object.

Here is what I tried so far.

my $trans = $self->TransactionObj;
my $ticket = $self->TicketObj;
my $qname = $self->TicketObj->QueueObj->Name;
my $qdescription = $self->QueueObj->Description (Name = $qname);
$RT::Logger->debug("Change Script Found Queue Desc: $description\n");


Bryon Baker
Network Operations Manager
Copesan - Specialists in Pest Solutions
800-267-3726  *  262-783-6261 ext. 2296
bbaker at copesan.com<mailto:cstephan at copesan.com>
"Servicing North America with Local Care"

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