[rt-users] sendmailpipe returns EX_TEMPFAIL

[Nathan Cutler]

> Does anyone have any other ideas for debugging this issue? Especially
> I am interested in how I could confirm or deny that it's related to
> mod_perl "cohabitation" -- i.e. two different Perl applications in a
> single mod_perl host?

I noticed that when I don't have "PerlOptions +Parent" in the apache
config, the Perl library search order on the System Configuration page
is different than when I do. Here's what it looks like _without_
PerlOptions +Parent (omitting the line numbers which do not
copy-paste):

Perl library search order

    /usr/share/request-tracker/local/lib
    /usr/share/request-tracker/local/plugins/RT-Extension-MergeUsers/lib
    /usr/lib/perl5/vendor_perl/5.10.0
    /usr/lib/perl5/vendor_perl/5.10.0/x86_64-linux-thread-multi
    /srv/www/perl-lib
    /srv/www/vhosts/pdb/
    /usr/lib/perl5/site_perl/5.10.0/x86_64-linux-thread-multi
    /usr/lib/perl5/site_perl/5.10.0
    /usr/lib/perl5/vendor_perl
    /usr/lib/perl5/5.10.0/x86_64-linux-thread-multi
    /usr/lib/perl5/5.10.0
    .
    /srv/www

Notice lines 5 and 6 which obviously come from the other mod_perl application.

Now, here's what it says _with_ PerlOptions +Parent:

Perl library search order

    /usr/share/request-tracker/local/lib
    /usr/share/request-tracker/local/plugins/RT-Extension-MergeUsers/lib
    /usr/lib/perl5/vendor_perl/5.10.0
    /usr/lib/perl5/vendor_perl/5.10.0/x86_64-linux-thread-multi
    /usr/lib/perl5/site_perl/5.10.0/x86_64-linux-thread-multi
    /usr/lib/perl5/site_perl/5.10.0
    /usr/lib/perl5/vendor_perl
    /usr/lib/perl5/5.10.0/x86_64-linux-thread-multi
    /usr/lib/perl5/5.10.0
    .
    /srv/www

So maybe the problem is solved? I did have PerlOptions +Parent in the
apache configuration before, but maybe not correctly? I checked the
other application's vhosts file and it _does_ have PerlOptions
+Parent.

Nathan