[rt-users] Most efficient way to update custom fields without creating too many transactions

G. Dawson gd250 at cam.ac.uk
Tue Aug 27 04:51:57 EDT 2013

On 2013-08-26 21:55, Landon Stewart wrote:
> For example if there are 1000 IP addresses in a ticket and there are 4
> custom fields to be updated it creates 4000 transactions for that one
> ticket when looping each update individually.
> What I'm wondering is if there's a better way to make these updates so
> multiple values can be added to the ticket with one transaction.

Not quite want you want but can you silence the transactions by using 
the long form of the Set method described in the "How to be Silent"
section of


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