[rt-users] RT4.0.7 bulk updater issue

Kevin Falcone falcone at bestpractical.com
Wed Dec 11 10:59:06 EST 2013

On Thu, Nov 14, 2013 at 06:31:28AM -0800, saxmad wrote:
> Having recently updated to v4.0.7 from v3.6.7, my users have noticed a small
> but fundamental change in the way the bulk updater screen works for them.
> When they do more than one bulk update at once, ie without coming out of the
> bulk update screen, then the settings have been remembered from the previous
> update.  If they don't notice this, or forget, they then apply the wrong
> update settings to the tickets.
> The old version did not exhibit this, but cleared all the settings as though
> coming in fresh each time.

This has been fixed multiple times throughout 3.8 and 4.0 and 4.2, and
the behavior you described is the desired RT behavior and I find it
unlikely that it will revert back to what you were seeing in 3.6.

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