[rt-users] How to create a new condition through the web gui

Landon Stewart lstewart at iweb.com
Tue Dec 17 12:13:57 EST 2013

You input custom conditions in while creating or editing Scrips.  “Custom
condition” is one of the text boxes you are presented and the Scrip will
use the code in that box if you select User Defined from the drop-down
instead of one of the pre-written conditions provided by bestpractical.

Screenshot attached.

On 17 December 2013 06:56, Marius Flage <marius at ksat.no> wrote:

> Hi!
> I'm wondering how to create a new condition, spesifically I want to set
> up a new condition OnCreateFromEmail, as specified here:
> http://requesttracker.wikia.com/wiki/OnCreateFromEmail . I found the
> instructions here:
> http://requesttracker.wikia.com/wiki/WriteCustomCondition , but that
> doesn't mention how to actually add the scrip. So my question is
> basically how I add the new condition?
> - Marius

Landon Stewart :: lstewart at iweb.com
Lead Specialist, Abuse and Security Management
Spécialiste principal, gestion des abus et sécurité
http://iweb.com :: +1 (888) 909-4932
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