nevermind, i found it. /opt/rt4/share/html/Elements/CreateTicket -- *She blinded me with science, she tricked me with technology. ~ Thomas Dolby * -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20130208/6c7d1ae9/attachment.htm>