[rt-users] TimeTaken shows 0 minutes instead of 15 mins

Asif Iqbal vadud3 at gmail.com
Mon Feb 11 13:59:04 EST 2013


mysql> select TimeTaken from Transactions where id = 7391416;
+-----------+
| TimeTaken |
+-----------+
|         0 |
+-----------+

mysql> select TimeWorked from Tickets where id = 1188802;
+------------+
| TimeWorked |
+------------+
|         15 |
+------------+
1 row in set (0.00 sec)


Transaction 7391416 is part of the Ticket 1188802 where the time
worked was 15 mins.

What gives?

Using RT  3.8.2 with mysql 5.0.75


--
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?



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