[rt-users] TimeTaken shows 0 minutes instead of 15 mins

[Ruslan Zakirov]

On Mon, Feb 11, 2013 at 10:59 PM, Asif Iqbal <vadud3 at gmail.com> wrote:
> mysql> select TimeTaken from Transactions where id = 7391416;
> +-----------+
> | TimeTaken |
> +-----------+
> |         0 |
> +-----------+
>
> mysql> select TimeWorked from Tickets where id = 1188802;
> +------------+
> | TimeWorked |
> +------------+
> |         15 |
> +------------+
> 1 row in set (0.00 sec)
>
>
> Transaction 7391416 is part of the Ticket 1188802 where the time
> worked was 15 mins.
>
> What gives?
>
> Using RT  3.8.2 with mysql 5.0.75

There is a fix, but it gets into RT 4.2.

> --
> Asif Iqbal
> PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
> A: Because it messes up the order in which people normally read text.
> Q: Why is top-posting such a bad thing?
>
>
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-- 
Best regards, Ruslan.