[rt-users] Permissions Questions
Raymond Corbett
Raymond.Corbett at arcproductions.com
Wed Feb 20 10:25:15 EST 2013
Hello all.
Great system. Slowly I am getting my head around permissions. However I have a problem with this situation:
I have a User: Ray
Ray is a member of 3 groups:
* Group Q1
* Group Q2
* Group Q3
These Groups all watch the following Queues:
* Q1
* Q2
* Q3
Each of these Queues have saved searches associated with them.
I now want a Dashboard, let's say it will be called Ray's Q2 Dashboard.
I want to see the saved searches portal here but I would like it to show only the Q2 saved searches.
Since Ray watches all three queues, I find that I am getting the Save Searches showing for all the 3 Queues.
Possible to do with the correct Permission settings?
[ARC]<http://www.arcproductions.com/>
Ray Corbett Technology Projects Manager
p: 416.682.5200 x5232 | f: 416.682.5209
Arc Productions Ltd. | 230 Richmond Street East | Toronto, ON M5A 1P4
www.arcproductions.com<http://www.arcproductions.com>
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