[rt-users] Suppressing RT System itself entries in Ticket History

[ktm at rice.edu]

On Sat, Feb 23, 2013 at 08:58:57PM +0100, Joop wrote:
> Raymond Corbett wrote:
> >
> >Is there a way to suppress the display of the "RT System itself"
> >entries in Ticket Display?
> >
> >
> >The ones such as    The RT System itself -- Outgoing email recorded
> >
> >
> Have a look at RT::Extension::HistoryFilter, I think it will do
> exactly what you want.
> 
> Joop
> 

Thank you for the pointer. I missed this one. It was nice to get rid of
the file edit and use a callback instead.

Regards,
Ken