[rt-users] Placing 2 CF in RT ticket subject

Tim Cutts tjrc at sanger.ac.uk
Wed Jan 2 04:50:37 EST 2013


On 29 Dec 2012, at 08:48, Nums <benwilson6 at gmail.com> wrote:

> I am trying to create a script which will pull 2 custom field values into the RT 
> ticket subject upon creation. 
> I am able to do it with one using script below, but 
> unable to manage to pull 2 CF values, is this possible?
> 
> my $subject = $self->TicketObj->FirstCustomFieldValue('Custom Field Selection')
> 
> $self->TicketObj->SetSubject($subject); 

my $field1 = $self->TicketObj->FirstCustomFieldValue('Custom Field Selection');
my $field2 = $self->TicketObj->FirstCustomFieldValue('Other Custom Field');

my $subject = "$field1 $field2";

$self->TicketObj->SetSubject($subject); 

or something like that.

Tim.

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