[rt-users] SOLVED: RE: https redirects to http

[CB]

> >> > RT 4.0.8
> >> >
> >> > We have set up RT to be accessible over https:
> >> > RT_SiteConfig.pm
> >> >
> >> > Set($WebPort, "443");
> >> >
> >> > However when a ticket is resolved or updated, after the Update
> >> > button is clicked the website goes to the http site. What
> >> > configuration option am I missing?
> >> >
> >> > Have we set up lifecycles incorrectly?
> >>
> >> This doesn't have anything to do with lifecycles.
> >> I assume you've set one of the other $Web* variables incorrectly.
> >> Check that you haven't set WebURL or WebBaseURL rather than setting
> >> WebDomain and WebPort.
> >>
> >
> > Nothing obviously wrong that I can see:
> >
> > Set($rtname, "domain.com");
> > Set($WebDomain, "support.domain.com"); Set($WebPort, "443");
> > Set($Organization, "domain.com"); Set($OwnerEmail, "root");
> > Set($WebImagesURL, RT->Config->Get('WebPath') . "/NoAuth/images/");
> > Set($LogoURL, RT->Config->Get('WebImagesURL') . "bpslogo.png");
> > Set($LogoLinkURL, "http://www.domain.com"); Set($LogoAltText, "Domain
> > Ltd logo"); Set($LogoImageHeight, 38); Set($LogoImageWidth, 181);
> > Set($DefaultSummaryRows, 10); Set(%FullTextSearch,
> >     Enable  => 1,
> >     Indexed => 0,
> > );
> 
> By default RT on redirects figures out domain and port from ENV
> variables to allow people to run RT on http and https at the same time
> or on multiple domains. It doesn't work in some situations or we forgot
> some variable. Use CanonicalizeRedirectURLs and if you like to
> investigate futher then collect %ENV vars that RT sees.
> 
> --
Thanks

Set($CanonicalizeRedirectURLs, 1);

That has fixed the problem.

Since that setting is off by default I wonder whether there is a downside to that turning it on?