[rt-users] apache2 freezes on certain requests

Kevin Falcone falcone at bestpractical.com
Thu Jan 17 17:42:15 EST 2013


On Thu, Jan 17, 2013 at 06:51:09PM +0100, Alexander Reintzsch wrote:
>    Me again, I did some more research in this case and edited share/html/Ticket/Update.html

Since you appear to be using GPG, the following patch included in
4.0.9 may help you (or may have no change at all) this is just a
guess.

https://github.com/bestpractical/rt/commit/f3e6b375b9899115df98a38278355d646aafec8a

-kevin

>        <& /Ticket/Elements/AddAttachments, %ARGS, TicketObj => $TicketObj &>
>    Hello  </table>
>    </&>World
> 
>      <& /Elements/Submit, Label => loc('Update Ticket'), Name => 'SubmitTicket', id =>
>    'SubmitTicket' &>
> 
>    I inserted "Hello" "World". But when I call
>    Ticket/Update.html?Action=Comment;id=4518
> 
>    it only prints
>    "Hello </table>  <hr class="clear" />  </div> </div> "
> 
>    Though with
>    Ticket/Update.html?Action=Respond;id=4518
>    it prints
> 
>    "Hello </table>  <hr class="clear" />  </div> </div> </div> World"
>    So I guess the apache, perl, mason, or which one ever does this magic stops on processing the
>    </&>
> 
>    I have no clue about this syntax and what it means or where I can do more checks, so I need
>    you help. And I hope I could help you with this bit of an analysis.
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