[rt-users] RT Migration to new HW and version

Dr Tim Cutts tjrc at sanger.ac.uk
Sat Jan 19 15:27:59 EST 2013


Given that Solaris and MySQL are both Oracle products, one would hope they still work together...

On 19 Jan 2013, at 01:58, Judy Gaukel <judy at epicenter.ucsd.edu> wrote:

> I have a sort of related question here -- we have an embarrassingly old version of RT on another server -- I am trying to install it on a new (Solaris 10) machine and see
> that openCSW no longer has mysql5rt --- and don't really know the tweaks that make mysql5 "mysql5rt".
> Where do people get their mysql5 for Solaris these days (gee - does anybody still use solaris?!)...
> Thanks,
>   Judy
> 
> 
> 
> On Wed, Nov 14, 2012 at 6:12 AM, kem cho <kemcho12345 at yahoo.com> wrote:
>> Those are the exact steps we took when we migrated to new HW and upgraded to latest; except, we are using mysql instead of Oracle. We migrated from 3.8 to 4.0.8
>> Note: for step 4, I ran "make upgrade-database". It mentions this in README
>>  
>> Good luck!
>>  
>>  
>> 
>> From: Asanka Gunasekera <asanka_gunasekera at yahoo.co.uk>
>> To: RT User List <rt-users at lists.bestpractical.com> 
>> Sent: Tuesday, November 13, 2012 11:08 PM
>> Subject: [rt-users] RT Migration to new HW and version
>> 
>> Hi, I am running RT 4.0.1rc1 and I want to upgrade this to the latest in the same time I need to do an upgrade on our HW too and Oracle 10g2. The process that I’m thinking of following would be
>> 1.       Install and configure new RT instant and Database
>> 2.       Replicate configuration (SLA, LDAP, and any other that I have done so far)
>> 3.       Backup and Restore the database on this new environment
>> 4.       Run upgrad scripts (if there is any) for the database
>> Will this work, if not how would I go about achieving this kind of migration
>>  
>> Thanks and Best Regards
>> 
>> --------
>> We're hiring! http://bestpractical.com/jobs
>> 
>> 
>> 
>> --------
>> We're hiring! http://bestpractical.com/jobs
> 



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