[rt-users] Odd number of elements in anonymous hash error

[Tim Dunphy]

Also this server has 2GB of ram. Generally speaking is that enough to run
RT 4.02 on?

Thanks
tim

On Sat, Jan 26, 2013 at 11:19 AM, Tim Dunphy <bluethundr at gmail.com> wrote:

> Hello List,
>
>  I've been noticing that my RT web server has been running out of memory
> very rapidly lately. And when I restart the web server I see this strange
> RT related message:
>
> [monitor03:~] root% apachectl -t
> Odd number of elements in anonymous hash at
> /usr/local/rt4/sbin/../lib/RT/Config.pm line 1055.
> Odd number of elements in hash assignment at
> /usr/local/rt4/sbin/../lib/RT/Config.pm line 1056.
> Syntax OK
>
> And I was wondering if this message could be related to the unusual level
> of memory that Apache is gobbling up. I know that I have restarted the web
> server several times in the past few months and never seen this message.
> This is new and so is the phenomenon of the web server quickly running out
> of memory. Which is why I surmise they may be related.
>
>
> I know that I have never personally altered the file. It seems to have
> been unchanged since the initial RT install in Oct of 2011:
>
>  48 -rw-r--r-- 1 root bin 45585 Oct 13  2011
> /usr/local/rt4/lib/RT/Config.pm
>
>
> I am not the only one who admins RT in this 24 web shop. But I have made
> some minor tweaks to RT_Site_Config.pm . Most recently I enabled GPG
> settings there. Could any change to RT_Site_Config.pm cause this type of
> message? Or alter RT so that it consumes copious amounts of memory? I
> notice also that when I STOP the web server for a moment or two, I
> instantly have two more gigabytes of memory available.
>
> But then I turn the web server back on and its fine for a few minutes. But
> then RT's performance slows to a crawl and I notice that the web server
> only has 10 MB free.
>
> This is what I see in the RT apache error log:
>
> monitor03:~] root% tail -f /usr/local/rt4/var/log/apache2.error
> [Sat Jan 26 07:07:31 2013] [error] [client 10.40.27.251]
> Apache2::RequestIO::rflush: (103) Software caused connection abort at
> /usr/lib/perl5/site_perl/5.8.8/Plack/Handler/Apache2.pm line 153
> [Sat Jan 26 07:17:18 2013] [error] [client 10.40.27.251]
> Apache2::RequestIO::rflush: (103) Software caused connection abort at
> /usr/lib/perl5/site_perl/5.8.8/Plack/Handler/Apache2.pm line 153
> [Sat Jan 26 07:19:56 2013] [error] [client 10.75.13.45] Directory index
> forbidden by Options directive: /usr/local/rt4/share/html
> [Sat Jan 26 07:19:56 2013] [error] [client 10.75.13.45] File does not
> exist: /usr/local/rt4/share/htmlerror
> [Sat Jan 26 07:19:56 2013] [error] [client 10.75.13.45] File does not
> exist: /usr/local/rt4/share/htmlfavicon.ico
> [Sat Jan 26 07:19:56 2013] [error] [client 10.75.13.45] File does not
> exist: /usr/local/rt4/share/htmlfavicon.ico
> [Sat Jan 26 10:34:13 2013] [error] [client 10.75.13.45]
> Apache2::RequestIO::rflush: (103) Software caused connection abort at
> /usr/lib/perl5/site_perl/5.8.8/Plack/Handler/Apache2.pm line 153, referer:
> http://rt.mm3.mlbam.com/helpdesk/Search/Simple.html?q=Muthuraj
> [Sat Jan 26 10:34:29 2013] [error] [client 10.75.13.45]
> Apache2::RequestIO::rflush: (103) Software caused connection abort at
> /usr/lib/perl5/site_perl/5.8.8/Plack/Handler/Apache2.pm line 153, referer:
> http://rt.mm3.mlbam.com/helpdesk/Search/Simple.html?q=Muthuraj
> [Sat Jan 26 10:36:03 2013] [error] [client 10.75.13.45]
> Apache2::RequestIO::rflush: (103) Software caused connection abort at
> /usr/lib/perl5/site_perl/5.8.8/Plack/Handler/Apache2.pm line 153, referer:
> http://rt.mm3.mlbam.com/helpdesk/Search/Simple.html?q=Muthuraj
> [Sat Jan 26 10:45:29 2013] [error] [client 10.40.27.251]
> Apache2::RequestIO::rflush: (103) Software caused connection abort at
> /usr/lib/perl5/site_perl/5.8.8/Plack/Handler/Apache2.pm line 153
>
>
> Top confirms that apache is the number 1 consumer of memory. It's a
> strange situation and I'd appreciate any advice you might have on how to
> proceed from here.
>
> Thanks
> Tim
>
> --
> GPG me!!
>
> gpg --keyserver pool.sks-keyservers.net --recv-keys F186197B
>
>


-- 
GPG me!!

gpg --keyserver pool.sks-keyservers.net --recv-keys F186197B
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