[rt-users] Recommended Upgrade Path

[Kevin Falcone]

On Fri, Jan 25, 2013 at 08:42:05PM -1000, Camron W. Fox wrote:
> 	We have been running RT V3.6.6 for the last five years, with no
> upgrades due to customer (and management) paranoia.
> 
> 	We are now starting a new contract with the same customer, and a new
> installation is at hand. Clearly, we would like to run the up to date
> product, as V3.6.6 is now an unsupported release.
> 
> 	Does anyone have any recommendations as to the best practice for an
> upgrade path to V4.0.9? We need to keep the old data, of course.

Have you reviewed UPGRADING-3.6 UPGRADING-3.8 UPGRADING-4.0 shipped in
RT4's docs/ directory and also available on
http://docs.bestpractical.com ?  They provide our recommended upgrade
path.  Step 2 and 6b of the README also lay out similar information
and pointers.

There's also a blog post laying out pointers to the information
provided in all of those documents.
http://blog.bestpractical.com/2011/07/upgrading-to-rt-4.html

-kevin
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