[rt-users] Problem with RT_SiteConfig changes Showing on Web

[Kevin Falcone]

On Wed, Jul 03, 2013 at 01:46:00PM +0000, Eyler, Sarah [USA] wrote:
>    Does anyone else have problems with apache not starting/restarting RT so that changes to the
>    RT_SiteConfig.pm file are seen on the Web?  I still cannot find a resolution to this.
> 
>    I am new to RT and recently stood up my RT server.  I am still in the initial configuration
>    stage.  When I make changes to the RT_SiteConfig.pm file I then stop/start httpd.  However,
>    the changes never make it to the web until I reboot the server.  Additionally, when the server
>    comes back up from the reboot, httpd has started but RT has not.  I have to start RT by
>     running the command: "rt-server &".  I thought that RT should stop/start with httpd.  Does

Your config says that mod_perl is running RT, but if you have to run
rt-server manually, then that isn't true.

If you're running rt-server then *it* is connecting to port 80 on the
server and serving content.  If that is true, what port do you have
Apache running on?

If apache was actually invoking and serving RT for you, you would not
need to reboot to see config changes.

Running rt-server manually to serve RT is contradictory to trying to
run RT under mod_perl.

I suspect that your DNS shenanigans and VirtualHost directives aren't
working together as you expect.

-kevin
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