[rt-users] (RT::Authen::ExternalAuth) "email exists" problem authenticating trough AD

Kevin Falcone falcone at bestpractical.com
Fri Jul 5 10:14:35 EDT 2013


On Thu, Jul 04, 2013 at 05:00:23PM +0200, Maximilien Drouet wrote:
>    As you can see in the log output I successfully find the user BUT I have an error "Couldn't
>    create user myuser  " which I don't understand because YES user exists but I just want to
>    authenticate not recreate a user.

Does the user exist with a matching Email Address AND username? Or is
the username different.

Also, as documented, you probably shouldn't be using RealName here:

>    50  'attr_match_list' => [
>    51  'Name',
>    52  'EmailAddress',
>    53  'RealName',
>    54 ],

It means you can't have two users named Kevin Falcone in your RT.

-kevin
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