[rt-users] Installation help
Kevin Falcone
falcone at bestpractical.com
Mon Jul 8 10:50:43 EDT 2013
On Fri, Jul 05, 2013 at 05:03:22PM +0000, Sobecki, Joseph wrote:
> I am running Ubuntu Server. I have unzipped the RT package into "/var/www/" directory and try
> to run
> sudo /var/www/rt/configure --help
> &
> /var/www/rt/configure --help
>
> Both commands fail (see attached screenshot). I originally tried to upload the files to the
> /sr/ directory but didn't have permissions and choose to use /var/www/ because it was the one
> directory (besides /home/) that I had already created permissions for.
>
> This is my first time trying to do an install of this type and I have had a really hard time.
The rt tarball doesn't unpack into an rt/ directory, it unpacks into
rt-4.0.13 (or whatever the version is). Also, it doesn't run from the
untarred tarball.
You can see this by looking at ls /var/www
Also, don't run configure from outside the RT tarball directory.
Untar it in your home directory, find the correct directory and start
from there.
-kevin
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