[rt-users] RT4 - Email Errors generated even when sent 'successfully'

[scott.dalzell]

I was wondering if anyone could help me with this issue.

I have setup RT4.0.12, using a Mysql 5.6.11.0 database under Cygwin

The issue is my RT system is having a good old moan whenever an email is
sent. it is adding errors onto the RT ticket and the error log, however, all
the emails are reaching there targets. The users can reply to any emails
from RT and the replys will be added to the ticket. and the same error
messages will be added to the log and the ticket

Can i make these errors stop appearing on the RT tickets (e.g. hide them) or
could someone help me track down the root casue of these errors

All errors and relevent files have been attached with email/passwords etc
remoted

thank you in advanced

*RT Error*
Wed Jul 10 16:33:11 2013The RT System itself - System error
Sending the previous mail has failed. Please contact your admin, they can
find more details in the logs


*Error log*

[Wed Jul 10 15:33:11 2013] [error]:
<rt-4.0.12-13580-1373470372-461.16282-6-0 at lfm-software.com>:
`/opt/rt4/etc/msmtp_wrapper -oi -t -ODeliveryMode=b -OErrorMode=m -f
lfm.test at aveva.com` exited with code 64
(/opt/rt4/sbin/../lib/RT/Interface/Email.pm:486)
[Wed Jul 10 15:33:11 2013] [critical]:
<rt-4.0.12-13580-1373470372-461.16282-6-0 at lfm-software.com>: Could not send
mail with command `/opt/rt4/etc/msmtp_wrapper -oi -t -ODeliveryMode=b
-OErrorMode=m -f lfm.test at aveva.com`:
<rt-4.0.12-13580-1373470372-461.16282-6-0 at lfm-software.com>:
`/opt/rt4/etc/msmtp_wrapper -oi -t -ODeliveryMode=b -OErrorMode=m -f
lfm.test at aveva.com` exited with code 64 at
/opt/rt4/sbin/../lib/RT/Interface/Email.pm line 487.

Stack:
  [/opt/rt4/sbin/../lib/RT/Interface/Email.pm:487]
  [/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:292]
  [/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:114]
  [/opt/rt4/sbin/../lib/RT/ScripAction.pm:232]
  [/opt/rt4/sbin/../lib/RT/Scrip.pm:475]
  [/opt/rt4/sbin/../lib/RT/Scrips.pm:188]
  [/opt/rt4/sbin/../lib/RT/Transaction.pm:201]
  [/opt/rt4/sbin/../lib/RT/Record.pm:1504]
  [/opt/rt4/sbin/../lib/RT/Ticket.pm:2297]
  [/opt/rt4/sbin/../lib/RT/Ticket.pm:2193]
  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:2019]
  [/opt/rt4/share/html/Ticket/Display.html:164]
  [/opt/rt4/share/html/Ticket/Update.html:300]
  [/opt/rt4/share/html/Ticket/autohandler:66]
  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:634]
  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:335]
  [/opt/rt4/share/html/autohandler:53]
(/opt/rt4/sbin/../lib/RT/Interface/Email.pm:491


msmtp_wrapper.txt
<http://requesttracker.8502.n7.nabble.com/file/n54612/msmtp_wrapper.txt>  
msmtp_wrapperconf.txt
<http://requesttracker.8502.n7.nabble.com/file/n54612/msmtp_wrapperconf.txt>  
Site_Config.txt
<http://requesttracker.8502.n7.nabble.com/file/n54612/Site_Config.txt>  



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