[rt-users] Upgrade help

[Kevin Falcone]

On Tue, Jul 16, 2013 at 07:22:59AM -0700, ofadl wrote:
> I have two versions of RT set up, one is 3.0, which is the old version and
> in current use. The other is the newer version, 4.0, which id like to start
> using. I would like to do an upgrade on the old server where RT 3 is before
> I can move the data to the new server. The upgrade process modifies the
> database so it’s compatible with the new version. Any help is greatly
> appreciated. 

You don't say what you've tried/failed, but start with our UPGRADING
docs on http://docs.bestpractical.com and review this blog post I
wrote a while back.
http://blog.bestpractical.com/2011/07/upgrading-to-rt-4.html

-kevin
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