[rt-users] Change template resolved for send more information to user

[jrios]

Hello

   I want  change the template resolved. because i need send more
information when resolved tickets.  for example i want send the date started
ticket  and date resolved tickets 


   this is new codec into the template 

   
Date start: {$Ticket->Started}

Date resolved : {$Ticket->Resolved}

   The RT send the e-mail is ok , but I have a problem because RT copy the
data information in UTC format  into time base.... and my time is -4:30 UTC

    Question : How i can change the date format  into the e-mail before the
send  

  thanks 
   



--
View this message in context: http://requesttracker.8502.n7.nabble.com/Change-template-resolved-for-send-more-information-to-user-tp54279.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.