[rt-users] Can a scrip do a search like RT::Client::REST does?

Landon landonstewart at gmail.com
Thu Jun 13 14:15:56 EDT 2013


On 13 June 2013 11:05, Thomas Sibley <trs at bestpractical.com> wrote:

> On 06/13/2013 10:52 AM, Landon wrote:
> > Thanks Ken.  The document I found was
> > at http://bestpractical.com/rt/docs/4.0/RT/Search.html
>
> You don't want RT::Search for this.
>
> You want to use the RT::Tickets class using the ->FromSQL method, which
> accepts TicketSQL.  There are docs and plenty of examples in the RT source.
>
>
Aah thank you!  Quick example I found which helps a lot is as follows:

my $tickets = RT::Tickets->new(RT->SystemUser);
$tickets->FromSQL($tsql);
while (my $t = $tickets->Next) {
    # do stuff with each ticket $t here
    print $t->Subject, "\n";

}

-- 
Landon Stewart <LandonStewart at Gmail.com>
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