On 19/06/2013 22:18, Daniel Tinoco-Silva wrote:
>
>
> > Start Date: { $Ticket->CreatedAsString }
>
this syntax should work (not tested):
Starts: { $Ticket->ISO }
look here for available fields:
http://www.bestpractical.com/rt/docs/4.0/RT/Action/CreateTickets.html#Acceptable-Fields