[rt-users] Possible to lock tickets ?

Jean-Christophe Boggio rt-users at thefreecat.org
Tue Jun 25 11:29:39 EDT 2013


We wish to "lock" tickets so that they can not be reopen by email once 
we have decided they are resolved and locked (manually).

I think we can't prevent the reopening with a scrip but can we do this 
via lifecycles ?



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