[rt-users] Changing Time Fields to Days

[Kenneth Crocker]

Kevin,

Would the reports from searches report in minutes or days? What about 1/2
days, etc?

Kenn

On Mon, Mar 11, 2013 at 11:40 AM, Kevin Falcone
<falcone at bestpractical.com>wrote:

> On Fri, Mar 08, 2013 at 03:20:00PM +0000, Raymond Corbett wrote:
> >    The modify ticket portal  of the Metadata provides three fields that
> offer the selection of
> >    Minutes or Hours.
> >
> >    .         Time Estimated
> >    .         Time Worked
> >    .         Time Left
> >
> >    Our development cycle is often days.    How can I add the option Days
> to this pull down
> >    selection list?
>
> The easy part is teaching Elements/EditTimeValue and
> Elements/SelectTimeUnits how to list Days in that dropdown.
>
> The fun part will be teaching the PreprocessTimeUpdates code in
> RT::Interface::Web how to handle it and the render code and tweaking
> the user preference to show days also.
>
> This is probably easier to do as a patch you try to convince core to
> take than a standalone extension.
>
> -kevin
>
>
>
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