[rt-users] Users showing time in GMT
Komarinski, Mark F.
mark_komarinski at hms.harvard.edu
Thu Mar 21 08:28:09 EDT 2013
On Mar 20, 2013, at 3:46 PM, Jay Ashworth wrote:
> ----- Original Message -----
>> From: "Mark F. Komarinski" <mark_komarinski at hms.harvard.edu>
>
>> I have at least one user who has timestamps showing GMT rather than
>> local time. She had Options->About Me set to "system default" (same as
>> me) and then set to "America/New_York" but timestamps in her tickets
>> still show the time followed by GMT. Any ideas?
>
> Are they just *labeled* wrong? Or if she writes a ticket at 4pm EDT,
> does it say 2000UTC?
Yes, this is just a labeling issue for her. If I look at the same ticket, the display shows 4pm EDT
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