[rt-users] Migrating from 4.0.5 to 4.0.10 amd lost the RT "taskbar" (Home- Tickets)

[Ruslan Zakirov]

On Tue, Mar 26, 2013 at 4:36 PM, Juanjo <juanjillo at gmail.com> wrote:
> Yes, i do a cleaning of browser cache, i use two differents browser.
> And i do test in two machines.
>
> No erros on log of httpd.
> No errors on log of RT (now is debug mode)

Check Web* settings in RT site config.

Open HTML of the page, find link that points at JS file and try to
open it in browser's tab.

Use browser's dev tools to make sure it can load all files linked from
RT's page.



>
> Thanks for your help.
>
>
> 2013/3/26 Ruslan Zakirov <ruz at bestpractical.com>
>>
>> Hi,
>>
>> Try to clean browser's cache.
>>
>> Make sure:
>> * no errors in RT's and apache's logs
>> * RT requests JS files via apache's access log
>> * check browser's JS console for errors
>>
>> On Tue, Mar 26, 2013 at 3:57 PM, Juanjo <juanjillo at gmail.com> wrote:
>> > Hello to all.
>> >
>> > I want to migrate mi centos 6.3 RT 4.0.5 to a new machine with Centos
>> > 6.4
>> > and RT 4.0.10,
>> >
>> > I installed the new machine with RT 4.0.10, migrate the database, make
>> > and
>> > upgrade-database. All seems fine, but i don´t see the "taskbar" in the
>> > top
>> > of RT Homepage.
>> >
>> > Please check this image:
>> >
>> > http://imgur.com/epQQMHL
>> >
>> > Any help?
>> >
>> > Thanks.
>> > Kindest Regards.
>> >
>> > --
>> > Un saludo.
>> > Juanjo Corral
>>
>>
>>
>> --
>> Best regards, Ruslan.
>
>
>
>
> --
> Un saludo.
> Juanjo Corral



-- 
Best regards, Ruslan.