[rt-users] Migrating from 4.0.5 to 4.0.10 amd lost the RT "taskbar" (Home- Tickets)

[Ruslan Zakirov]

On Wed, Mar 27, 2013 at 7:46 PM, Juanjo <juanjillo at gmail.com> wrote:
> Y copy the RT_Congig.pm from version 4.0.10, to the RT_SiteConfig.pm. And I
> put again all the configuration from my "old" 4.0.5 RT_SiteConfig.

This is exact reason why we don't recommend to copy whole RT config
into site config.

>
> Now all works fine.
>
> Thanks.
>
>
> 2013/3/26 Juanjo <juanjillo at gmail.com>
>>
>> Thanks i will check it and share the results.
>>
>> Thanks
>>
>> El 26/03/2013 16:58, "Kevin Falcone" <falcone at bestpractical.com> escribió:
>>
>>> On Tue, Mar 26, 2013 at 12:57:49PM +0100, Juanjo wrote:
>>> >    I want to migrate mi centos 6.3 RT 4.0.5 to a new machine with
>>> > Centos 6.4 and RT 4.0.10,
>>> >
>>> >    I installed the new machine with RT 4.0.10, migrate the database,
>>> > make and upgrade-database.
>>> >    All seems fine, but i don*t see the "taskbar" in the top of RT
>>> > Homepage.
>>>
>>> I suspect you've run into this, as documented in the upgrade notes.
>>>
>>>
>>> http://bestpractical.com/rt/docs/latest/UPGRADING-4.0.html#Javascript-Changes
>>>
>>> If you've copied the entire RT_Config.pm to RT_SiteConfig.pm or copied
>>> @JSFiles to modify it, you will need to fix it.  If you've copied all
>>> of RT_Config.pm to RT_SiteConfig.pm you should really resolve that or
>>> you'll run into future problems.
>>>
>>> -kevin
>
>
>
>
> --
> Un saludo.
> Juanjo Corral



-- 
Best regards, Ruslan.