[rt-users] Start page is displaied when DB is unavalable

Ruslan Zakirov ruz at bestpractical.com
Thu Mar 28 10:56:40 EDT 2013

On Thu, Mar 28, 2013 at 2:59 PM, Asanka Gunasekera
<asanka_gunasekera at yahoo.co.uk> wrote:
> Hi I am running RT 4.00 and when trying to connect to RT it gives starter
> page when the  database is not available. How can I stop this behaviour or
> start a page saying that the RT is down when the DB is not available
> Thanks and Regards

Filed as a bug/feature request [1]. It's not hard to implement. If you
want to then you should start around line 274 in
lib/RT/Interface/Web/Handler.pm. Grep for ConnectToDatabase.

[1] http://issues.bestpractical.com/Ticket/Display.html?id=23332

Best regards, Ruslan.

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