[rt-users] Measure worked time on a ticket

Rolf Schaufelberger rs at plusw.de
Thu May 2 16:07:29 EDT 2013


Hi, 

is there a way to measure time worked for a ticked ? Currently I have to fill the field manually, but when working on a ticket takes  several days, probably interrupted many times, I need another time tracking tool and then copy the result. It would be nice to be able to open a ticket, click on "Start" , "Stop" and when the ticket is closed  I get the final result . Does anybody know if something like this exists ? 

Regards
Rolf Schaufelberger 

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