[rt-users] Post upgrade 3.8.5 to 4.0.12 Global->RT At A Glance error

[Pete Beebe]

>>>Do you have any local customizations?

None that I'm aware of.  Only plugins I've currently go in place are: RT::Authen::ExternalAuth RT::Extension::ActivityReports

>>>Can you send us the output of running this SQL query?  select id, Name, Description, ObjectType, ObjectId from Attributes where ObjectType='RT::System';

>>>Could you also navigate to Configuration -> Tools -> System Config in RT, save that page as HTML, and send the file?  Make sure any sensitive data is redacted first.

Both the Select query and the system config HTML page and files have been included in the attached ZIP file.

I'm unsure of how to reply to this and have it also update the forum thread so I've omitted the rt-users at lists.bestpractical.com address when sending the e-mail.

Thank you, Thomas.

~Pete_Jibe




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