[rt-users] RT at a Glance error after upgrade from 4.011 to 4.0.12

[Kevin]

After upgrade from 4.0.11 to 4.0.12  I get these errors in the rt.log when
access RT at a Glance from the Modify users page and from the Tools >
Configuration > Global > RT at a Glance menus.

This is only occurring under root as all users do not have access to the
tools or user menus

Error on screen when trying to access RT at a Glance from the webui
"An internal RT error has occurred. Your administrator can find more details
in RT's log files."

I have the mod_perl set, not a change for us since we were using it before
the upgrade.

below is errors from rt4/var/log. System_Configuration.html
<http://requesttracker.8502.n7.nabble.com/file/n53829/System_Configuration.html>  

[Mon May 13 17:41:52 2013] [error]: Can't call method "Content" on an
undefined value at /opt/rt4/share/html/Admin/Users/MyRT.html line 96.

Stack:
  [/opt/rt4/share/html/Admin/Users/MyRT.html:96]
  [/opt/rt4/share/html/Admin/autohandler:49]
  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:634]
  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:335]
  [/opt/rt4/share/html/autohandler:53]
(/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:208)

and this error

Stack:
  [/opt/rt4/share/html/Admin/Global/MyRT.html:69]
  [/opt/rt4/share/html/Admin/autohandler:49]
  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:634]
  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:335]
  [/opt/rt4/share/html/autohandler:53]
(/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:208)
[Mon May 13 17:59:59 2013] [error]: Can't call method "Content" on an
undefined value at /opt/rt4/share/html/Admin/Global/MyRT.html line 69,
<DATA> line 1662.



mysql> select
    -> id, Name, Description, ObjectType, ObjectId from Attributes
    -> where ObjectType='RT::System';
+----+-----------------------------+-------------------------------------+------------+----------+
| id | Name                        | Description                         |
ObjectType | ObjectId |
+----+-----------------------------+-------------------------------------+------------+----------+
|  1 | QueueCacheNeedsUpdate       | 0                                   |
RT::System |        1 |
|  2 | Search - My Tickets         | [_1] highest priority tickets I own |
RT::System |        1 |
|  3 | Search - Unowned Tickets    | [_1] newest unowned tickets         |
RT::System |        1 |
|  4 | Search - Bookmarked Tickets | Bookmarked Tickets                  |
RT::System |        1 |
|  5 | HomepageSettings            | HomepageSettings                    |
RT::System |        1 |
|  9 | SavedSearch                 | [_1] My Tickets                     |
RT::System |        1 |
| 12 | SavedSearch                 | My Request                          |
RT::System |        1 |
| 14 | UserLogo                    | User-provided logo                  |
RT::System |        1 |
+----+-----------------------------+-------------------------------------+------------+----------+
8 rows in set (0.00 sec)

mysql> select id, Name, Created, LastUpdated from Users where Name in
    -> ('RT_System', 'Nobody', 'root');
+----+-----------+---------------------+---------------------+
| id | Name      | Created             | LastUpdated         |
+----+-----------+---------------------+---------------------+
|  1 | RT_System | 2013-01-10 21:07:52 | 2013-01-10 21:07:52 |
|  6 | Nobody    | 2013-01-10 21:07:52 | 2013-01-10 21:07:52 |
| 12 | root      | 2013-01-10 21:07:52 | 2013-01-14 13:37:29 |
+----+-----------+---------------------+---------------------+
3 rows in set (0.00 sec)

mysql> select id, Domain, Type, Created, LastUpdated from Groups where Type
in
    -> ('Everyone', 'Privileged', 'Unprivileged');
+----+----------------+--------------+---------------------+---------------------+
| id | Domain         | Type         | Created             | LastUpdated        
|
+----+----------------+--------------+---------------------+---------------------+
|  3 | SystemInternal | Everyone     | 2013-01-10 21:07:52 | 2013-01-10
21:07:52 |
|  4 | SystemInternal | Privileged   | 2013-01-10 21:07:52 | 2013-01-10
21:07:52 |
|  5 | SystemInternal | Unprivileged | 2013-01-10 21:07:52 | 2013-01-10
21:07:52 |
+----+----------------+--------------+---------------------+---------------------+
3 rows in set (0.00 sec)



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