[rt-users] Flaws on RT::Extension::RepeatTicket search

[Jim Brandt]

On 5/14/13 10:26 PM, Thomas Lau wrote:
> Hi,
>
> I recently tested out the new RT::Extension::RepeatTicket module, it
> works out great, but the search feature is basically non-existence.
>
> How could I search the original ticket which is GOING to repeat later
> on? Current situation there is no way to do this, please advise.

Each ticket created in the recurrence should have a custom field called 
Original Ticket with the id of the ticket that controls the recurrence. 
Maybe you didn't run the 'make initdb' step when installing to create 
the custom field?