[rt-users] Post upgrade 3.8.5 to 4.0.12 Global->RT At A Glance error

[Pete Beebe]

Hi Thomas,

This might narrow down the issue....I just noticed another thread titled "RT at a Glance error after upgrade from 4.011 to 4.0.12" that also states the issue at hand.

Just to be sure, I repeated the import on our RTDEV server using v4.0.11 of RT (using MySQL only, not Oracle) and confirmed that the Global RT At A Glance error does ~not~ occur.

I will proceed with the migration to Oracle using 4.0.11 only and update this thread with the results.

~Pete_Jibe

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