[rt-users] Post upgrade 3.8.5 to 4.0.12 Global->RT At A Glance error

[Pete Beebe]

>>> Frustratingly, I still can't reproduce the error locally on a handful of long-lived RT instances all of which have been upgraded through 4.0.12.

Hi Thomas,

Thank you for spending the time looking into this. Seeing as how my last step of laying down a new install base corrected the matter on our RTPROD server I'm going to shelve this and call it good.  I wish I could've narrowed it down to a specific cause and resolution however due to the number of higher priority projects screaming for attention I won't be able to put much more time into investigating this further.

If for some reason you need/require additional information out of what I've provided so far, please let me know and I'd be happy to oblige when possible.

Cheers,

~Pete_Jibe

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