[rt-users] How to get Custom Field's description which setted by ExternalValues subroutine

[Ruslan Zakirov]

Hi,

This is description of a value that is not stored along with value on the
ticket or other object value is set on. The only way is to get list of
values, find one that was set on the object and get description. External
Custom Field Values are very sensitive to methods called on collection or
record, so you have to be careful.


On Wed, May 22, 2013 at 1:02 PM, Vodar <chrilde at gmail.com> wrote:

> Sorry for being annoying. Does anyone have any idea on this?
>
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-- 
Best regards, Ruslan.
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